Contact Us

Contact Us

For assistance with orders, product information, shipping, returns, payments, or website questions, contact the Novireza customer support team by email.

Email: service@novireza.com

Company: Zhoukou Yitong Technology Co., Ltd.

Business address: No. 66, 100 meters east of the intersection of Yifeng Road and Gongye 1st Road, Huaiyang District, Zhoukou, Henan, China

How to Reach Us

Email is the official support channel for novireza.com. Please include your order number, the email used at checkout, and a short explanation of your request.

Response Time

We review customer messages during regular business processing periods. Replies may take longer during weekends, holidays, promotions, or periods of high order volume.

Return Requests

If your message is about a return or exchange, contact us first so we can provide the proper return instructions and confirm where the item should be sent.