Shipping Policy

This Shipping Policy applies to orders placed through novireza.com. Shipping options and costs are shown during checkout before payment.

Processing Time

Most orders are prepared within 1-3 business days after payment confirmation. Processing does not include weekends, public holidays, or carrier transit time.

Estimated Delivery Time

After dispatch, estimated delivery is usually 7-15 business days. Delivery times may vary by destination, carrier availability, customs review, weather, and local delivery conditions.

Shipping Fees

Shipping fees, if applicable, are calculated and displayed at checkout. Any free-shipping offer or threshold must appear at checkout to apply to an order.

Shipping Origin and Fulfillment

Orders may be fulfilled from our own inventory locations or approved partner facilities. Package origin may vary depending on product availability and destination.

Tracking

When tracking is available, you will receive a tracking number or shipment update by email. Tracking may take time to update after the carrier receives the parcel.

Delayed or Missing Packages

If your package is delayed, contact service@novireza.com with your order number. We will review carrier information and help with the next steps.

Business Information

Novireza customer support is provided by Zhoukou Yitong Technology Co., Ltd.. Business address: No. 66, 100 meters east of the intersection of Yifeng Road and Gongye 1st Road, Huaiyang District, Zhoukou, Henan, China.